How Do I Reset My Password?

If you're having trouble signing in to your Account on GetAssist, please follow the steps below.


  1. Go to
  2. Click on Forgot Your Password, or reset your Password HERE.




  1. You can now enter the email or username that you have registered with GetAssist and we will send you an Email with a password link. You can open the Email, click on the link and set a New Password.  

Note: If you registered using Facebook, please contact support for further assistance by using the help button on the bottom left hand side of the page, or email us at  



However, if you’re already logged in, and are just looking to change or update your password then please follow these steps.

  1. If you are logged in to your GetAssist account, click on your user name on the top right hand side.
  2. Click on Profile




3. You will then see the option to change your password on the left-hand side in an orange box. This will allow you to update your password. Please make sure that your password is at least 5 characters long, with one number. If you are having issues with resetting your password, please contact support for further assistance