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How do I reset my password?

If you are having trouble logging into your account, and you cannot remember your password, there are a few ways you can fix this.

Option one: 

  • Go to getassist.com or open your GetAssist app.
  • Click on forgot password
  • Put in your email (please make sure it is the email you signed up with or this will not work.)

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  • An email will be sent you to and should look like this. If you do not see the email, please check your junk / Spam filter.

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  • A link to change your password will be sent to your email

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  • You will then be directed to change your password.

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Once you have completed this you will need to log in. Please log in with your email for the first time after changing your password.

Option two: If you are having issues resetting your password you can contact Support through help@getassist.com or Chat for a Manual password reset.

Still having trouble? No problem! Just submit a Support Ticket or email our Support Staff at help@getassist.com to receive some personal assistance!

 

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